Point Professional Recruitment Ltd
Published
15th July 2021
Location
Swavesey, United Kingdom
Category
Job Type

Description

RMA Technician (PART TIME)

Part Time 20 hours a week, flexible plus benefits package

Our client in Swavsey have a part time 20 hour a week, flexible to time RMA Technician post due to continued growth.

The RMA Technician will

•Handle incoming RMA requests
•Inspect and test returned faulty parts
•Compile and issue inspection reports to customers and suppliers
•Liaise with suppliers and customers (both external and internal) ensuring excellent communication is maintained until process completion
•Ship RMA's to customer
•Maintain the company RMA database
•Compile monthly overview reports
•Analyse and provide detailed trend reporting of product failures
•Check warranty / stock availability
•Ensure faulty equipment is returned promptly (including resolving any queries on returned products)
•Arrange for replacement, inspection and repair quotes to customers
•Keep procedures up to date
•Ensure all RMA equipment is kept in good order and any problems are escalated
•Prioritise own workload

If you are looking for a part time post and would like to know more about the RMA Technician post, please contact Lisa Parsons

INDENG

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